!
Please be advised that due to changes relating to Covid-19, the Report + Support team are unable to offer face-to-face meetings until further notice. Existing reports will still be monitored; and we shall aim to respond to new reports as soon as we can. 

If you are in immediate danger or are seriously injured, you can call 999 (or 112 from a mobile). If you’re in an emergency situation and need police help, but can’t speak call 999 wait for the operator then press 55 the operator will then transfer the call to the relevant police force as an emergency. For non-emergency calls, dial 101.

Information on other kinds of support can be found on the Support page. Answers to questions relating to Coronavirus (COVID-19) can be found on the University’s dedicated webpages:
https://www.dur.ac.uk/coronavirus/
Durham University seeks to provide an inclusive, and respectful environment for staff and students, one which is free from harassment and bullying. We expect that all members of our community will be treated with dignity and respect at all times. As a safe environment is created collectively through the actions and interactions of its members, unwanted behaviour in the form of bullying, harassment, hate incidents, or sexual misconduct and violence (in verbal and non-verbal form) is not tolerated. This includes online behaviour and interactions in public and institutional digital spaces. 
 
Online harassment, also known as cyberbullying, can be described as the use of information and communication technologies by an individual or group to cause harm to another person. This often involves uninvited, intimidating, offensive comments or replies, photos or other content which is used to personally attack, intimidate, threaten or upset an individual. This includes expressions of discriminatory attitudes and beliefs in wider society and local communities—such as sexism, racism, xenophobia, homophobia, transphobia or ableist prejudices.  It also includes online sexual harassment, cyberstalking, and image based sexual abuse. 
 
Instances of online harassment will result in disciplinary action in accordance with the policies and procedures for staff and student conduct. Reports of online harassment are taken seriously to ensure that we preserve a safe environment for our students and staff to work and study. 
 
If you are experiencing harassment online, or you know someone who is, you should avoid responding online and make a report about online harassment to Durham University through this tool

Staff

The Respect at Work policy for staff outlines expected behaviours, how reports of harassment (including online harassment) can be made, and the procedures through which these will be investigated. Cases of online sexual harassment, cyberstalking, and image based sexual abuse are dealt with through the  Sexual Misconduct and Violence Policy. The disciplinary regulations for staff can be found here. The Personal Internet Presence and the use of Social Media policy outlines good practice, including the avoidance of any detrimental incidents or those involving any form of abuse. IT Regulations outline staff responsibilities when accessing and using University IT networks, systems and services. You can report a security incident or something going wrong through the University’s IT reporting procedure. 

Students

The Respect at Study Policy for students outlines expected behaviours, how reports of harassment (including online harassment) can be made, and the procedures through this these will be investigated. Complaints relating to harassment or bullying by students will be investigated under the Respect at Study Policy and Code of Practice and Procedures and cases of online sexual harassment, cyberstalking, and image based sexual abuse are dealt with through the Sexual Misconduct and Violence Policy. IT Regulations outline student responsibilities when accessing and using University IT networks, systems and services.
Back

There are two ways you can report something