Please be advised that due to changes relating to Covid-19, the Report + Support team are unable to offer face-to-face meetings until further notice. Existing reports will still be monitored; and we shall aim to respond to new reports as soon as we can. 

If you are in immediate danger or are seriously injured, you can call 999 (or 112 from a mobile). If you’re in an emergency situation and need police help, but can’t speak call 999 wait for the operator then press 55 the operator will then transfer the call to the relevant police force as an emergency. For non-emergency calls, dial 101.

Information on other kinds of support can be found on the Support page. Answers to questions relating to Coronavirus (COVID-19) can be found on the University’s dedicated webpages:
Mental health and wellbeing issues impact many of our students and staff.  The Mental Health Training Modules provide a foundation of information and training.  Live training courses for dealing with students in distress are available from the Counselling Service, bookable at https://www.dur.ac.uk/training.course/.  There is a wide range of courses offered by HR and also bookable on the training course booking system for individuals as staff members and managers.

There are three sets of modules:

Core modules are useful for everyone, dealing with student or staff mental health concerns, covering the basics of mental health and how to respond

Student Support modules offer information and guidance on the policies and good practice relating to student mental health

Staff Support modules offer information and guidance for line managers, supporting colleagues with mental health concerns

The modules are available on DUO and we encourage all staff to complete the core modules. 


There are two ways you can report something